LoveBugs – Privacy Policy

Last updated: 30/11/25

This Privacy Policy explains how LoveBugs (“we”, “our”, or “the App”) collects, uses, stores, and protects your data. By using LoveBugs, you agree to this Privacy Policy.

1. Data We Collect

1.1 Account & Authentication Data

• Firebase User ID
• Email address (Google Sign-In or email/password)
• Display name
• Authentication provider information
• Account creation and last active timestamps

1.2 Profile & Customization Data

• Optional display name
• Profile avatar
• LoveBug customization (type, colors, wings, cosmetics)
• Premium customization unlocks

1.3 Partner Connection Data

• Connection identifiers
• Both user IDs
• Shared streaks, XP, achievements
• Optional relationship start date
• Daily tasks and shared progress

1.4 Mood Logs

• Mood scores
• Optional journal entries
• Timestamps

1.5 Canvas Drawings

• Daily drawings
• Drawing history
• XP earned from canvas activity

1.6 Spark Snap Photos

• Daily photos
• Filters or effects used
• Timestamps

1.7 Shared Notes

• Note titles, content, and metadata
• Pinned status
• Creator information and timestamps

1.8 Countdown & Calendar Events

• Event titles, dates, descriptions
• Optional images

1.9 Date Diary

• Diary text, ratings, notes
• Optional location name
• Images and timestamps

1.10 Mini-Games

• Game actions, results, and timestamps
• Player identifiers

1.11 Notifications & Device Data

• Firebase Cloud Messaging (FCM) token
• Notification preferences

1.12 Subscriptions & Payments

Payments are processed by Google Play Billing, Apple App Store, and RevenueCat. We do not store or have access to your payment card details.

1.13 Images & Media Storage

All uploaded images are stored securely in Firebase Storage and are visible only to you and your connected partner.

1.14 Device Permissions

• Camera (optional)
• Photo library / media access
• Notifications

1.15 Local Storage

• Onboarding completion flags
• Widget and UI preferences
• Cached identifiers for session continuity

1.16 Crash & Performance Data

We use Firebase Crashlytics and Performance Monitoring to collect technical diagnostic data only.

2. How We Use Your Data

• Provide and operate LoveBugs features
• Enable real-time syncing between partners
• Deliver notifications
• Manage subscriptions and entitlements
• Improve performance, stability, and security

3. Data Sharing

Your data is shared only with:

• Your connected partner
• Firebase (authentication, database, storage)
• RevenueCat (subscription management)
• Google or Apple authentication providers

We do not sell your personal data, do not share it with advertisers, and do not use it for targeted advertising.

4. Data Retention & Deletion

Your data is retained while your account remains active. When you delete your account, all associated data (including images and shared content) is deleted from our active systems and removed from backups within a reasonable period, typically no longer than 30 days.

5. Security

All data is encrypted in transit and at rest. Firebase Security Rules restrict access to authorized users only.

6. Children’s Privacy

LoveBugs is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 13.

7. International Data Transfers

Your data may be processed and stored on Google Cloud servers located in multiple regions. Where required, international transfers are protected using standard contractual safeguards in accordance with applicable data protection laws.

8. Your Rights

Depending on your location, you may have the right to request access, correction, portability, restriction, or deletion of your personal data, or to object to its processing. Requests can be made using the contact details below.

9. Contact

Email: support@newkbyte.com